Knowledge Base

E1000 – Unknown Error

Published: 1st November 2019

Error Message

E1000 – Unknown Error
Details of the error has been recorded in the error log.
If the problem persists please contact support.


An unexpected error has occurred. More information is needed in order to investigate.


In the first instance please re-download the genie and try again. If the problem persists, please contact Support as resolve the issue.