E1008 – SIMS reports failed to produce parameter outputs
All reports have failed to produce parameter outputs.
Possible causes are:-
– Incorrect SIMS credentials
– Incorrect Server credentials
– Report definitions not imported into SIMS
Please check the above and try again
The Genie is not able to communicate with SIMS to extract the data needed.
Possible causes are:
The SIMS username or password has been entered incorrectly – please re-enter and try again.
The server details on the settings page are incorrect – please check by going to the Settings page and clicking “Update Settings”
There are no reports in SIMS – please ensure that the report pack that was supplied with this Genie has been downloaded and imported into SIMS.