Knowledge Base

E1026 – Restricted Characters Found

Published: 1st November 2019

Error Message

E1026 – Restricted Characters Found

Your sims password contains a restricted character, |.
Please change your SIMS password and try again.


The use of certain characters is restricted when logging into SIMS via The Genie.
Please change your SIMS password in the normal manner (In SIMS) and then try running the Genie again.
Do not use any of the following characters in your SIMS password:

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